S2. EP7 - Is it possible to create a real ‘customer first’ culture?

The CX Chat
01/09/2020 38 min Temporada 2 Episodio 7
S2. EP7 - Is it possible to create a real ‘customer first’ culture?

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Episode Synopsis

In S2. EP7, Ben Bax, Client Services Director joins Matt and Simon in the pod booth to discuss how to create a customer first culture and the obstacles organisations face in pulling this off.Connect with Ben on LinkedIn.Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100

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