S2. EP6 - What impact does the ‘Halo Effect’ have on Customer Experience?

The CX Chat
26/08/2020 37 min Temporada 2 Episodio 6
S2. EP6 - What impact does the ‘Halo Effect’ have on Customer Experience?

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Episode Synopsis

In S2. EP6, Victoria Hamilton, Director of Orange Falcon Consulting joins Matt and Simon in the pod booth to discuss what the Halo Effect is and how it impacts Customer Experience.Connect with Victoria on LinkedIn.Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100

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