S2. EP2 - Proactive Experience Recovery

The CX Chat
28/07/2020 36 min Temporada 2 Episodio 2
S2. EP2 - Proactive Experience Recovery

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Episode Synopsis

In S2. EP2, James Dodkins, Customer Experience Rockstar joins Matt and Simon in the pod booth to explain what Proactive Experience Recovery is and why companies should adapt this into their business approach.Connect with James on LinkedIn.Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100

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