Companies are having to radically shift their operating models and approach to maintain the service to customers during difficult times, but what is the best way to do this? Many companies have really rallied around, not just in terms of moving but shifting their entire workforce to homeworking.In S1. EP4, Amanda Reynolds, Executive Customer Director and Craig Pumfrey, VP Corporate Marketing at Sabio joins Matt and Simon in the ‘pod booth’ where they’ll be discussing 'Agile Service in an unprecedented environment'Connect with Amanda Reynolds on LinkedIn.Connect with Craig Pumfrey on LinkedIn.Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100

Ver todos los episodios