ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 33 - Service Design & Journeys: Introducing Design Concepts"
Episode Synopsis
Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about service design and journeys.
What is service design? How is it similar to and different from customer experience?
Listen to Part 1 of the conversation now.
What is service design? How is it similar to and different from customer experience?
Listen to Part 1 of the conversation now.
More episodes of the podcast Social Impact CX
Episode 34 - Service Design & CX: Key Points
06/08/2019
Episode 30 - The Impact of Feedback
06/06/2019
Episode 29 - Feedback for Good
30/05/2019
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