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Episode 36 – Journey Maps & CX: Journey Mapping Workshops

Social Impact CX

19/09/2019 22 min

Episode 36 – Journey Maps & CX: Journey Mapping Workshops

Listen "Episode 36 – Journey Maps & CX: Journey Mapping Workshops"

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Episode Synopsis

Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about journey mapping workshops.

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Episode 32 - Building a Culturally Competent CX Program 16/07/2019

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