Listen "Episode 34 - Service Design & CX: Key Points"
Episode Synopsis
Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about service design and design concepts.
What is co-creation? What is the difference between service design and design thinking? How do you get buy-in from leadership?
Listen to Part 2 of the conversation now.
What is co-creation? What is the difference between service design and design thinking? How do you get buy-in from leadership?
Listen to Part 2 of the conversation now.
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Episode 30 - The Impact of Feedback
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Episode 29 - Feedback for Good
30/05/2019