ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 35 – Journey Maps & CX: Journey Maps as a Tool"
Episode Synopsis
Our host, John Corrigan, talks with Kerry Bodine, founder of Kerry Bodine & Co and author of "Outside In," about journey maps as a tool for your CX program.
Part 1 of 3.
Part 1 of 3.
More episodes of the podcast Social Impact CX
Episode 34 - Service Design & CX: Key Points
06/08/2019
Episode 30 - The Impact of Feedback
06/06/2019
Episode 29 - Feedback for Good
30/05/2019
In God we trust