Episode 6 - What Nonprofits Can Learn About CX From For-Profits

11/04/2018 16 min
Episode 6 - What Nonprofits Can Learn About CX From For-Profits

Listen "Episode 6 - What Nonprofits Can Learn About CX From For-Profits"

Episode Synopsis

In episode 6, our host, John Corrigan, speaks with Valerie Leonard of NonprofitU about about how customer experience as a discipline has come from the for-profit sector and how CX results aren’t always about making money.