Guide to building the Customer Success team

14/05/2024 28 min Episodio 16
Guide to building the Customer Success team

Listen "Guide to building the Customer Success team"

Episode Synopsis

Typically, companies should start contemplating a customer success team when they have a significant portion of high-value customers, such as when a minority of customers contribute the majority of revenue. My guide on how to go ahead and build that out based on my experience.