Customer Experience with Tethr

Por: Tethr
Learn about how to use the data in your customer conversations to drive improvements to the customer experience. We discuss AI-powered conversation analytics to drive real business change that improves the customer journey, removes customer effort, and enhance overall business improvements. Visit tethr.com for more information.
25 episodios disponibles

Latest episodes of the podcast Customer Experience with Tethr

CXellence: How RLI empowers customer service agents to deliver great customer service 02/11/2022
CXellence: How Medical Service Company makes doing business effortless for employees and customers 26/10/2022
CXellence: BCU customer service agents focus on 5 key behaviors to cultivate a great member experience 19/10/2022
CXcellence: How Twinstar Credit Union coaches agents to create customer relationships 12/10/2022
CXcellence: How First Bank and Trust creates lifelong customers 05/10/2022
JOLT Episode 3: Overcoming Customer Indecision 30/09/2022
JOLT Episode 2: Understanding Customer Indecision 23/09/2022
JOLT Episode 1: Researching Sales Like Never Before 16/09/2022
Episode 12: Landmines to Avoid 28/07/2021
Episode 11: Customer Effort Outside of the Contact Center 21/07/2021
Episode 10: Pillar 4 - Frontline Control 15/07/2021
Episode 9: Pillar 3 - Experience Engineering 07/07/2021
Episode 8: Pillar 2 - Repeat Contacts 30/06/2021
Episode 7: Pillar 1 - Channel Stickiness 23/06/2021
Episode 6: The Tethr Effort Index 16/06/2021
Episode 5: Measuring Customer Effort 09/06/2021
Episode 4: The 4-cell framework 02/06/2021
Episode 3: The 3 Big Findings 26/05/2021
Episode 2: Origins of Effort 20/05/2021
Episode 1: Introduction 19/05/2021
1 2 Siguiente › Última »
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA