JOLT Episode 3: Overcoming Customer Indecision

Customer Experience with Tethr
30/09/2022 24 min Temporada 2 Episodio 3

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Episode Synopsis

In our final part of our interview with Matt Dixon and Ted McKenna, we talk about how high performing sales leaders overcome customer indecision - and how to use that same process in your own sales strategy. We look at what they found in conversations that indicated customers had "Fear of Messing Up" more than "Fear of Missing Out" and how the sales process needs to be adjusted to account for that once a salesperson identifies indecision. 

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