CXcellence: How First Bank and Trust creates lifelong customers

Customer Experience with Tethr
05/10/2022 14 min Temporada 3 Episodio 1

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Episode Synopsis

In this new series spotlighting winners of CXcellence Awards, we talk with First Bank and Trust about how they nurture lifelong customers in their customer contact center. In a world you can work anywhere, you can also bank anywhere - which is the mindset their team has when they work to resolve any issue a customer calls them with. 

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