Episode 6: The Tethr Effort Index

Customer Experience with Tethr
16/06/2021 42 min Temporada 2 Episodio 6

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Episode Synopsis

Join Matt and Ted for a discussion on the technology advances that help businesses measure and understand concepts like customer effort. Explore the Tethr Effort Index (TEI) and learn how AI and machine-learning can surface valuable insights from previously unstructured data.

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