#15 Driving Incremental Revenue Growth With CX with Travis Hill

The CX Innovation Playbook
15/04/2025 26 min

Listen "#15 Driving Incremental Revenue Growth With CX with Travis Hill"

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Episode Synopsis

Amit Basak, CEO of Full Potential Solutions, talks to Travis Hill, Vice President of Customer Experience at Altify, about how customer success is undervalued as far as incremental revenue growth, how he would scale an organization from 10 million to 500 million, why you should have a personalized platform for managing big enterprise accounts, and more.

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