"Scaling Customer Experience" with Sushila Sahay of Lightbend

Support Ops Simplified
16/10/2019 27 min Episodio 4
"Scaling Customer Experience" with Sushila Sahay of Lightbend

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Episode Synopsis

Sushila Sahay of Lightbend joins us to talk scaling customer experience, Lightbend's support tech stack and when to introduce a customer success manager into the sales process.

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