"Calling Unhappy Customers" with Brian Martynowicz of Login VSI

Support Ops Simplified
29/01/2020 20 min Episodio 16
"Calling Unhappy Customers" with Brian Martynowicz of Login VSI

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Episode Synopsis

Brian Martynowicz of Login VSI joins us to talk about his customer service metrics, what he does when customers are not happy and how he transitioned through from helpdesk all the way to managing support and service.

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