"Generating Effective Support" With Vlad Danilov of ManyChat

Support Ops Simplified
18/12/2019 22 min Episodio 13
"Generating Effective Support" With Vlad Danilov of ManyChat

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Episode Synopsis

Vlad Danilov of ManyChat joins us to talk about how he manages support rep load, how they use Slack as a major part of their communication and why a Messenger SaaS business are not actually trying to concentrate support in Facebook Messenger :).

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