"15 Minute First Response Time" with Joelle Waksman of Samsara

"15 Minute First Response Time" with Joelle Waksman of Samsara

Support Ops Simplified

26/02/2020 1:00PM

Episode Synopsis ""15 Minute First Response Time" with Joelle Waksman of Samsara"

Joelle Waksman of Samsara joins us in this episode of Support Ops Simplified to discuss their top three support metrics, what they are looking to focus on in 2020 and how they reduced first response time to just 15 minutes!

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