"Proactive Outreach" with Nicholas Martin of Harry's

Support Ops Simplified
20/11/2019 28 min Episodio 8
"Proactive Outreach" with Nicholas Martin of Harry's

Listen ""Proactive Outreach" with Nicholas Martin of Harry's"

Descargar episodio Ver en sitio original

Episode Synopsis

Nicholas Martin of Harry's, Inc. joins us to talk about how Harry's came about, how they reach out to customers before they need support and solving issues three months in advance.

More episodes of the podcast Support Ops Simplified

"Changing The World One CSR At A Time" with Matthew Caron @ OpenTable 05/06/2020
"Beyond NPS & CSAT" with Stephen Noone O'Connor, VP at Customer Experience at Roadmunk 26/03/2020
“Scaling Remote Support” with Hannah Clark Steiman, COO @Peak Support 11/03/2020
"15 Minute First Response Time" with Joelle Waksman of Samsara 26/02/2020
"Why What We Do Matters" with Jim Isreal of Otto Motors 12/02/2020
"Calling Unhappy Customers" with Brian Martynowicz of Login VSI 29/01/2020
"Cutting Response Time By 97%" with Eric Broulette of Flywheel 30/12/2019
"Saving 500 Hours Per Month" with Gary McGrath of Paddle 23/12/2019
"Generating Effective Support" With Vlad Danilov of ManyChat 18/12/2019
"Always Make Customers Happy" With Stacy Justino of Wistia 11/12/2019
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA