Ep. 004 - Essentials for Your Web Store Customer Service

Ep. 004 - Essentials for Your Web Store Customer Service

Keep Smiling: The E-Commerce Customer Experience Podcast

02/05/2019 7:28PM

Episode Synopsis "Ep. 004 - Essentials for Your Web Store Customer Service"

Amazon FBA provides so many important customer service functions, so when it comes to managing customer service on your web store, it can be a unique struggle. In this episode, we talk about the most essentials things a seller needs to do customer service on their own website. Web store customer services essentials: #1- Ambition. Get ready, there are more opportunities and more responsibility. Without Amazon FBA, which duties are now yours and how should you handle them? #2- A store. A platform to make sales and interact with customers. #3- An email address. A way to communicate with shoppers and customers. Do you want to support the show? >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. ;) Do you have an inquiry related to the podcast? >>> Email us: keepsmiling(at)sellersmile.com This show is produced by SellerSmile, “Your e-commerce customer service team.”

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