Episode Synopsis "Ep. 019 - FBA Repackaging, Shopify Chat, and the New A+ Content: E-Commerce Customer Service Roundup (9/24/19)"

Today's episode is a variety of the most interesting e-commerce customer service related news, updates, and articles from late in Q3, 2019. 1- FBA repackaging and refurbishment services required? (2:21)  2- Shopify Chat for iOS launched in August. (15:29)  3- “Enhanced Brand Content” is now called “A+ Content.” (23:22) Show notes: www.sellersmile.com/019 Want to support the show?! >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. :) Do you have an inquiry related to the podcast? >>> Email us!: [email protected]. This show is produced by SellerSmile, “Your e-commerce customer service team.”  

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• Ep. 018 - CX Spotlight with Dr. Ryan Hamilton of Emory University
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• Ep. 005 - Proactive Customer Service on Amazon with Jeff Cohen, Seller Labs
• Ep. 004 - Essentials for Your Web Store Customer Service
• Ep. 003 - Customer Service on Amazon, Part 2
• Ep. 002 - Customer Service on Amazon, Part 1
• Ep. 001 - Introduction to the Hosts, the Podcast, and the Future of the Show
• Ep. 000 - Trailer: Welcome to "Keep Smiling"!