Episode Synopsis "Episode 10: Mike Sasaki, Global Head of Customer Success & Support at Mitek Systems"

In this Episode I speak with Mike Sasaki, Global Head of Customer Success & Support at Mitek Systems, one of the leading Digital ID Verification companies. Have a listen as Mike discusses the pros & cons of building Success teams within a startup with limited funds, as well as at Large Enterprises such as Oracle, with almost unlimited resources. Mike also discusses why making customers happy should not be the goal of Customer Success and why to never say ‘maybe’ to a customer. Enjoy!

Listen "Episode 10: Mike Sasaki, Global Head of Customer Success & Support at Mitek Systems"

More episodes of the podcast Churn Hacking: A Customer Success Podcast

• Episode 11: Eric Kades, Founder at TextChat by JetSense
• Episode 10: Mike Sasaki, Global Head of Customer Success & Support at Mitek Systems
• Episode 9: Derek Pawsey, Head of Customer Journey at Wix.com
• Episode 8: Shannan Hanson, VP of Customer Success at ZPA (formerly Profitect)
• Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader
• Episode 6: Tom Ronen, Head of Customer Success at Monday.
• Episode 5: Rob MacAllister, Head of Customer Success at Filtered
• Episode 4: Daniel Goldfeld, VP of Global Customer Success at Perimeter 81
• Episode 3: Nuno Das Neves, Head of Customer Success at Safety Culture
• Episode 2: Abby Hammer, Chief Customer Officer at Churn Zero
• Episode 1: Boaz Arbel, VP Operations & Support at Logz.io