Episode Synopsis "Episode 11: Eric Kades, Founder at TextChat by JetSense"

In this episode I speak with Eric Kades, founder of the platform TextChat. Eric has over 20 years of experience building customer contact teams, and recently developed the TextChat platform, which offers a new & revolutionary way for support & sales teams to interact with their clients. Have a listen as Eric talks us through this new platform together with his thoughts on using AI and Chatbots within the Customer Contact industry. Enjoy!

Listen "Episode 11: Eric Kades, Founder at TextChat by JetSense"

More episodes of the podcast Churn Hacking: A Customer Success Podcast

• Episode 11: Eric Kades, Founder at TextChat by JetSense
• Episode 10: Mike Sasaki, Global Head of Customer Success & Support at Mitek Systems
• Episode 9: Derek Pawsey, Head of Customer Journey at Wix.com
• Episode 8: Shannan Hanson, VP of Customer Success at ZPA (formerly Profitect)
• Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader
• Episode 6: Tom Ronen, Head of Customer Success at Monday.
• Episode 5: Rob MacAllister, Head of Customer Success at Filtered
• Episode 4: Daniel Goldfeld, VP of Global Customer Success at Perimeter 81
• Episode 3: Nuno Das Neves, Head of Customer Success at Safety Culture
• Episode 2: Abby Hammer, Chief Customer Officer at Churn Zero
• Episode 1: Boaz Arbel, VP Operations & Support at Logz.io