Episode Synopsis "Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader"

In this episode I interview once of the most remarkable thought-leaders within the Customer Success Space, Lincoln Murphy. Take a listen as Lincoln takes us through the early days at Gainsight, the Customer Success Platform giant, where he was tasked with co-writing the number 1-selling Customer Success book on Amazon. He talks about what Customer Success means to him, the common mistakes often made by CS leaders, and his passion for his other day job; Professional wrestling! Enjoy!

Listen "Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader"

More episodes of the podcast Churn Hacking: A Customer Success Podcast

• Episode 11: Eric Kades, Founder at TextChat by JetSense
• Episode 10: Mike Sasaki, Global Head of Customer Success & Support at Mitek Systems
• Episode 9: Derek Pawsey, Head of Customer Journey at Wix.com
• Episode 8: Shannan Hanson, VP of Customer Success at ZPA (formerly Profitect)
• Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader
• Episode 6: Tom Ronen, Head of Customer Success at Monday.
• Episode 5: Rob MacAllister, Head of Customer Success at Filtered
• Episode 4: Daniel Goldfeld, VP of Global Customer Success at Perimeter 81
• Episode 3: Nuno Das Neves, Head of Customer Success at Safety Culture
• Episode 2: Abby Hammer, Chief Customer Officer at Churn Zero
• Episode 1: Boaz Arbel, VP Operations & Support at Logz.io