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TLF Gems

TLF Gems

Por: TLF Research

The Podcast from TLF Research

72 episodios disponibles

Latest episodes of the podcast TLF Gems

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Customer Satisfaction Ch.15: Using Surveys to Drive Improvement 06/04/2020

Customer Satisfaction Ch.14: Advanced Analysis 21/01/2020

Customer Satisfaction Ch.13: Comparisons with Competitors 19/12/2019

Customer Satisfaction Ch.12: Actionable Outcomes 18/11/2019

Customer Satisfaction Ch.11: Monitoring Performance Over Time 18/10/2019

The Interview: Chris Daffy (Part 2) 19/09/2019

The Interview: Chris Daffy (Part 1) 19/08/2019

The Interview: Ian Golding 05/08/2019

Customer Satisfaction Ch.10: Basic Analysis 17/07/2019

Customer Satisfaction Ch.9: The Questionnaire 19/06/2019

Customer Satisfaction Ch.8: Keeping the Score 23/05/2019

Customer Satisfaction Ch.7: Collecting the Data 24/04/2019

Customer Satisfaction Ch.6: Sampling 28/03/2019

Client Conference Special 26/03/2019

Housing Insight Conference Special 14/03/2019

Customer Satisfaction Ch.5: Exploratory Research 05/03/2019

Episode 15: Top 10 Traits Recap 05/02/2019

Episode 14: Top 10 Traits No.10: “You Said, We Did” Communication to Customers 24/01/2019

Episode 13: Top 10 Traits No.9: A Robust Process for Handling Problems 17/01/2019

Episode 12: Top 10 Traits No.8: Make Suppliers Responsible 08/01/2019

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