Episode 66: Why Customer Reviews Can Make or Break Your Brand

03/10/2025 7 min Episodio 66

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Episode Synopsis

When it comes to trust, customers don’t rely on your ads. They rely on each other. In this episode, host Edmund Manasan unpacks why reviews are more than star ratings; they’re reputation currency. Through the lens of Land Rover, we explore how community storytelling, off-road clubs, and owner forums have done more for the brand’s legacy than any glossy campaign ever could.You’ll hear why stories beat slogans, how tough reviews matter just as much as glowing ones, and what every brand can do to turn everyday feedback into equity. Because at the end of the day, the most powerful brand story isn’t the one you write…It’s the one your customers are proud to tell.Produced by ASTIGS Design Inc. – Creative-as-a-Service💡 Plug Us In | 🎧 Subscribe to the full series | 📩 Read Brand Amplifier Today

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