S3E1: All your questions about AI answered by Christopher Penn

Quality Conversations with Klaus
20/09/2023 36 min Temporada 3 Episodio 1

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Episode Synopsis

Quality Conversations with Klaus is back! This season, we'll tackle the topic of AI and customer service careers. This first episode explains AI for you in human terms. Our guest Christopher Penn is renowned for making the complicated accessible – and, actually, it's not even as complicated as you might think. Find the show notes at klausapp.com/blog/quality-conversations-ai

More episodes of the podcast Quality Conversations with Klaus

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S3E5: Leading a support team through the ins and outs of AI with Mercer Smith 19/10/2023
S3E4: Talking chatbots with Declan Ivory from Intercom 11/10/2023
S3E3: Exploring new tools and career paths with Sylvain Mlodyszewski 04/10/2023
S3E2: Talking automation as a customer service agent with Hosam Hassan 27/09/2023
S2E6: Hiring and supporting teams at scale with Inna Grynova 06/01/2023
S2E5: Harnessing the power of AI in support with Clemens Behrend 15/12/2022
S2E4: How Fi keeps their pack of customers happy 30/11/2022
S2E3: Creating an open and collaborative feedback culture in support with VanMoof 09/11/2022
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