Just One Customer Success Thing

Por: Dean Colegate
Customer Success leaders join me, Dean Colegate, to share their real-life example of 'Just One CS Thing' that they've done to improve results in their CS organisation. Easy to digest, bitesize chunks of CS experience we can all learn from.

Inspiration for the format is from the BBC podcast called ‘Just One Thing’ where Dr Michael Mosley (who sadly died in June 2024) explained just one health/wellbeing tip.

33 episodios disponibles

Latest episodes of the podcast Just One Customer Success Thing

Just One CS Thing - Customer Centricity with Lara Barnes 13/08/2024
Just One CS Thing - Data Science with Victoria Spencer 19/01/2025
Just One CS Thing - Sales Methodologies with David Brown 28/08/2024
Just One CS Thing - Deep Questioning with Danielle Martin 03/09/2024
Just One CS Thing - Join a CS Community with Mike Marshall 09/09/2024
Just One CS Thing - Celebrate Small Wins with Deborah Knight 26/09/2024
Just One CS Thing - CS Retrospectives with Aimé Louise Stokes 09/10/2024
Just One CS Thing - Change Management with Sue Nabeth Moore 15/10/2024
Just One CS Thing - Account Planning with Michelle Garnham 24/10/2024
Just One CS Thing - Engaged Stakeholders with Valerie Focke 30/10/2024
Just One CS Thing - Simple Expectations with Chris Braley 07/11/2024
Just One CS Thing - Train AI with the right data with Mohammed Alqaq 16/11/2024
Just One CS Thing - CS as a company ethos with Nicole Baxby 21/11/2024
Just One CS Thing - KPIs right from the start with Mary Ann Bianco 30/11/2024
Just One CS Thing - The power of use-cases with Adrian Beck 07/12/2024
Just One CS Thing - Return of the Trusted Advisor with Aileen Brown 17/12/2024
Just One CS Thing - The Power of Story Telling with Elena Cocco 03/01/2025
Just One CS Thing - Engagement Plans - Keeping it Simple with Stephen O’Keefe 11/01/2025
Just One CS Thing - Value Realisation Programs with Emilie Dubau 19/01/2025
Just One CS Thing - Change Management - the essential CS skill with Sue Nabeth Moore 26/01/2025
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