ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Just One CS Thing - Account Planning with Michelle Garnham"
Episode Synopsis
If you don't have a plan, how are you going to make a plan come true? - to mis quote Oscar Hammerstein. The same is true in Customer Success - you need to know what success looks like for your customer and then create a plan that will help you and them get there
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