In this episode of Accelerated HVAC Success, Ben Middleton sits down with Sarah Moscatello, President and General Manager of The Heat Pump Store, for a thoughtful discussion in the "R32 Exclusive" series. Sarah dives into the reasons behind her preference for Daikin as a go-to choice for heat pump solutions, shedding light on the brand's reliability and performance. She imparts her observations on the evolution of consumer reactions to heat pump technology and reflects on the specific responses triggered by the introduction of R32 refrigerant. Sarah examines the meaningful benefits R32 offers to consumers, emphasizing its efficiency and environmental advantages. The conversation extends to the positive feedback received from both installers and the sales team regarding R32, highlighting its seamless integration and enhanced performance. Sarah also shares her perspectives on the ongoing debate between R454b and R32, offering valuable insights that can guide fellow contractors navigating the changing landscape of the HVAC industry.

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