On this episode of Accelerated HVAC Success, Ben Lipscomb, Director of Utility Services and National Accounts with the National Comfort Institute, unpacks the evolution of heat pumps—from why they struggled in the 1980s to how modern advancements have overcome those early limitations. He also breaks down the Cold-Climate Heat Pump Challenge and shares a mechanical engineer’s perspective on properly sizing systems for colder regions. Ben explains the unique challenges contractors face with ductwork when adopting inverter technology and offers practical recommendations from NCI to ensure proper airflow, including simple fixes that don’t require a full system overhaul.Listeners will also learn about the immediate benefits contractors gain when joining NCI, from proven training to certifications that validate their expertise. Ben emphasizes the value of staying current as new equipment emerges and how NCI equips contractors with the knowledge and tools to deliver consistent, high-quality performance in the field. This episode is a must for contractors looking to strengthen their technical skills, solve real-world challenges, and gain a competitive edge in the evolving HVAC industry.

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