Securing Brand Loyalty in the Third Wave of CX

XI Café Podcast
15/05/2024 18 min Episodio 12
Securing Brand Loyalty in the Third Wave of CX

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Episode Synopsis

Simon Fraser, VP Insights and Consultancy at InMoment, and Stanford Swinton, discuss key strategies to secure brand loyalty amidst the evolving landscape of customer experience (CX).

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