Elevating B2B Success: Iress Unveils the Transformative Power of CX

XI Café Podcast
25/09/2024 13 min Episodio 14
Elevating B2B Success: Iress Unveils the Transformative Power of CX

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Episode Synopsis

In this episode of XI Café, we talk with Marie Corfield, Customer Experience Lead at Iress, about their journey from traditional feedback methods to a fully integrated CX program. Discover how Iress transformed their approach to customer relationships, overcame challenges, and the actionable insights that can help your business elevate its own customer experience. Tune in for inspiration and practical takeaways!

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