What Does Customer Experience Look Like at NZ Post? A Perspective from the CX Awards’ Best CX Team

XI Café Podcast
25/01/2024 28 min Episodio 10
What Does Customer Experience Look Like at NZ Post? A Perspective from the CX Awards’ Best CX Team

Listen "What Does Customer Experience Look Like at NZ Post? A Perspective from the CX Awards’ Best CX Team"

Descargar episodio Ver en sitio original

Episode Synopsis

Discover the secrets behind exceptional customer experiences with the latest episode of XI Cafe! In this episode, we dive deep into the strategies and achievements of NZ Post, the proud winner of the 2023 Best CX Team at the CX Awards. Join us as we explore their journey, innovative approaches, and the team dynamics that set them apart in delivering outstanding customer experiences.

More episodes of the podcast XI Café Podcast

Fast Food, Faster Feedback: McDonald's 96% Faster Feedback Loop Driving Loyalty and Experience 26/05/2025
Designing Experiences That Stick: Aegon’s CX Journey with Claire Bristowe 14/05/2025
Breaking Barriers in CX: Learn from AboitizPower 03/02/2025
Elevating B2B Success: Iress Unveils the Transformative Power of CX 25/09/2024
Specsavers: Built on Value, Defined by Expertise 11/09/2024
Securing Brand Loyalty in the Third Wave of CX 15/05/2024
Thriving Communities Through Customer Experience: A Deep Dive Into Downer's CX Journey 07/04/2024
Digital Transformation With KARL STORZ’s Sylvain Pingont 12/10/2023
Emerging Insights: A Conversation with Rising Star Nominee Tessa Hoffman from NZ Post 28/09/2023
Navigating CX Evolution: Insights from Luka Popovac 12/09/2023
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA