Demonstrating CX Impact, ROI, and More With The Customer Show’s Mary Anne Ghobrial

17/04/2023 31 min Episodio 6
Demonstrating CX Impact, ROI, and More With The Customer Show’s Mary Anne Ghobrial

Listen "Demonstrating CX Impact, ROI, and More With The Customer Show’s Mary Anne Ghobrial"

Episode Synopsis

Mary Anne Ghobrial is the director of Australia's largest customer experience event—The Customer Show. Because she speaks to thousands of CX professionals, she has a unique perspective on the market. In this podcast, InMoment’s Simon Benns sat down to chat about demonstrating impact for your CX program, drawing a line from your program to tangible ROI, and what trends are for the customer experience industry. Listen to this episode to learn Mary Anne’s insider view of the key trends for CX professionals in APAC.

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