Episode Synopsis "TP403 – The Three Axis of ROI in Healthcare Digital Experience"

hris Boyer and Reed Smith explore how the concept of ROI in healthcare digital experience extends beyond financial returns to impact patient care, operations, and sustainability. They break down ROI into three key areas: growth, cost savings, and improving experience.

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More episodes of the podcast Touch Point Podcast

• TP409 – Live from Austin, TX at #HCIC24
• Episode 28 – AGI, AirPod Adventures, and Aggravations
• TP408 – Unlocking Healthcare Data Value
• TP407 – Leadership and Change in Healthcare
• Episode 27 – Artificial Sales Events, AI Agents and Apple Analysis
• TP406 – Digital Disruption and Changing Expectations of Digital
• TP405 – Do Healthcare Consumers Actually “Shop”?
• Episode 26 – Falling Out of the Trough into The Valley
• TP404 – The New Health Playbook: Drivers, Consumerism, and Marketing
• TP403 – The Three Axis of ROI in Healthcare Digital Experience
• Episode 25 – From User Agreements to AI Shenanigans
• TP402 – Point Based vs. Platform solutions