Negotiation is a conversation not a conflict (w/ Mark Raffan)

21/02/2024 50 min

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Episode Synopsis


In this episode, Mark Raffan, Head of Training at Negotiations Ninja takes us through the art of negotiation: from planning and preparation to reaching an agreement. Through factors such as leveraging transparency, information and data, and non-verbal communication, negotiations can be turned from hostile to positive outcomes for both parties.