[Ep 41] Customer Success 2.0...Get Ready For Change In 2018

01/01/2018 18 min
[Ep 41] Customer Success 2.0...Get Ready For Change In 2018

Listen "[Ep 41] Customer Success 2.0...Get Ready For Change In 2018"

Episode Synopsis

We all know that Customer Success can't stay the same. It is evolving, but how will things look over 2018 and where does that leave me? Dave Jackson tries to answer these questions with this Customer Success 2.0 Thesis. I think he is on to something that we can't ignore.