Episode Synopsis "[Ep 35] GE Digital’s, Head of Customer Success, On Creating A Culture of CS"

Learn how Ray Mitra, Global Head of Customer Success & Support at GE Digital, uses internal certifications to create a strong culture of Customer Success. He shares how they created a program called Happy Customer, that not only impacted their internal culture but their bottom line.

Listen "[Ep 35] GE Digital’s, Head of Customer Success, On Creating A Culture of CS"

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