Episode Synopsis "[Ep 34] ADP's Sr. Dir. of Client Experience, Nicolle Paradise"

This week we interviewed Nicolle Paradise, Senior Director of Client Experience at ADP. Nicolle shares her journey to prioritize the customer and tactics they use to keep them at the forefront of every decision. Is this the biggest problem with Customer Success? You will love this episode if you want excellent tactics on capturing and sharing the customer's voice.

Listen "[Ep 34] ADP's Sr. Dir. of Client Experience, Nicolle Paradise"

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• [Ep 34] ADP's Sr. Dir. of Client Experience, Nicolle Paradise