Send us a textIn this podcast we flip hard sales calls by replacing fixed pitches with genuine curiosity, open questions, and active listening. We show how note-taking builds trust, how to tailor value, and why this mindset wins repeat business and referrals.• why one-size-fits-all pitching fails • using open-ended questions to surface real needs • active listening and note-taking to build confidence • mapping features to outcomes that buyers value • building trust that leads to referrals and repeat business • reducing pressure by admitting unknowns and clarifying fit • summarising needs to close with alignmentPlease remember to like and subscribe if you find this useful.If you have any sales questions or sales topics you would like to have covered in the podcast, please drop me a line, [email protected], and I will do my best to answer them.Welcome to the podcast! Support the showIf you have a sales problem you'd like to hear covered in a podcast, please contact me directly. Or, my sales training programme might help!If you'd like help to improve your sales confidence, please jump onto my free (45 minute) on-demand webinar. I'll teach you three things you can apply immediately, including handling objections and closing a sale.Graham Elliott You can contact me at [email protected] My website is www.salescraft.trainingPlease join my mailing list. You'll get all the news and latest offers. Or... if you've found this helpful, please buy me a coffee!

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