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Retention Ranch

Por: Retention Ranch Entertainments

The #1 Customer Centric SaaS Podcast. Learn from the top user focused
SaaS thinkers & founders.

19 episodios disponibles

Latest episodes of the podcast Retention Ranch

End-to-End SMS Personalization Journey with Joel Guthrie of Mobiz 15/07/2025

End-to-End SMS Personalization Journey with Joel Guthrie of Mobiz 21/07/2025

Designing Collaborative Learning in Vertical SaaS: Lynn Esker on Customer Engagement at NovoEd 22/07/2025

Preventing Involuntary Churn: Steve Arentzoff on Optimizing Failed Payment Recovery at FlexPay 24/07/2025

Elevating Customer Experience in Vertical SaaS: Ben Baker on Embedded Finance at Justifi 25/07/2025

Scaling Product Activation in Vertical SaaS with Zac Bedingfield of ClockShark 21/07/2025

Accelerating Time to Value: Katie McCauley on Driving Product Adoption in Warehouse Tech 26/07/2025

Improving Product Usage in Aviation Tech: Hannah Meyers on Listening, Scaling, and Building with Customers 27/07/2025

Driving Feature Adoption Through Customer-Centric Design with Amal Ladha of Workhub 22/07/2025

Finding Your Product’s North Star: Akshay Poorey on Driving Growth at DINGG 04/11/2025

Streamlining Retention with Customer Success Operations: Gianmaria Lorenzini on Usage Metrics and Service Automation at Kanda 05/11/2025

Service Empowered SaaS: Mikael Dia on Outcome-Based Retention with Funnelytics 11/11/2025

Rethinking Outbound in 2026: Ryan Hartman on Automated Connection and Driving Value with thanks.io 12/11/2025

Analyzing Churn in High-Volume Call Centers: Duke Bond on Optimizing CX 19/11/2025

Customer-Led Growth Loops: Jonah Higginbotham on Activating Promoters with Lincaro 20/11/2025

Navigating AI Disruption in Queue Management: Steven Meulen on Incorporating AI for Customer Experience 26/11/2025

Driving AI Innovation in the Events Space: Max Mallows on Achieving High Retention and Low Churn at ArtsVP 01/12/2025

Scaling Customer Success: Victor Raposo on Proactivity in CX at BusterFetcher 09/12/2025

Driving Adoption of Intelligent Automation in Auto Appraisal: Axel Ramponi on Utilization and Client-Specific Challenges at Tractable.ai 09/12/2025