Episode 2: Retail’s returns challenge: How to balance customer demands and overheads

Retail Untangled
02/06/2023 19 min Temporada 1 Episodio 2
Episode 2: Retail’s returns challenge: How to balance customer demands and overheads

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Episode Synopsis

In recent years, consumers have tended to prioritise speed when it comes to delivery. However, as cost of living concerns rise, value is fast becoming a greater factor in consumers' decisions. How should retailers respond?Amie Larter spoke to Sophia Pope, the sales and customer success leader for Shipstation to find out. 

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