Episode 29: The AI revolution is just beginning: How Agentic AI will transform CX

Retail Untangled
30/04/2025 31 min
Episode 29: The AI revolution is just beginning: How Agentic AI will transform CX

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Episode Synopsis

In this episode, Amie sits down with Isabelle Zdatny, head of thought leadership at Qualtrics XM Institute to discuss how AI has the power to unlock hundreds of billions of dollars by transforming how retailers understand and serve their customers. 

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