Episode 26: CMOs are facing a perfect storm: Online brand engagement is falling. Here’s why.

Retail Untangled
11/04/2025 15 min
Episode 26: CMOs are facing a perfect storm: Online brand engagement is falling. Here’s why.

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Episode Synopsis

From Shoptalk Las Vegas, Amie chats with Jean-Christophe Pitié, CMO and chief partner officer at Contentsquare about their recently published report on the customer experience journey from initial acquisition to long-term retention.

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