Episode 30: Personalise or perish: The high stakes of retail relevance online

Retail Untangled
22/07/2025 21 min
Episode 30: Personalise or perish: The high stakes of retail relevance online

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Episode Synopsis

In this episode of Retail Untangled, Amie sits down with Michael Dunlop, head of commerce Apac at Rokt, to discuss how personalisation remains a powerful driver for customer loyalty and how retailers can leverage first party data in a meaningful way. 

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