S2E2: Focusing on quality in a scale-up with Deliverect’s Christian Osmundsen

Quality Conversations with Klaus
26/10/2022 28 min Temporada 2 Episodio 2

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Episode Synopsis

This week, Klaus’ conversational experts Niclas & John speak with Christian Osmundsen. As the Global Head of Support at Deliverect, Christian shared his many nuggets of wisdom on support quality, building a strong team, and how not to crash and burn - as well as the most valuable lesson he learned while working at Netflix.

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