S1E3: How Education Perfect maintained stellar support quality through explosive growth

Quality Conversations with Klaus
20/07/2020 25 min Temporada 1 Episodio 2

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Episode Synopsis

In this episode, we'll be talking to Emma, Tobin, and Reanne from Education Perfect. EP faced explosive growth in support volumes as a result of a worldwide switch to e-learning, while also making the switch to working remotely as a team. They shared their experiences of how to maintain stellar support quality and team cohesion.

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