Listen "Why This MSP Cut Half Their Clients"
Episode Synopsis
Lean more about how my robust backup process and secure your client’s data ►► https://bit.ly/4lh8HUvMike Jackson bought an MSP (one man shop) with zero tech background and scaled it into a Top 500 provider in less than 10 years. In this episode, Mike opens up about the bold choices that shaped his growth, including why he deleted all his spreadsheets, fired half his clients, and rebuilt culture from the ground up.Chapters0:00 Intro1:01 - Starting his MSP13:07 - Year one as an MSP18:40 - Hitting the top 500 in 7 years26:14 - Resetting Core Values29:03 - Issues from their fast growth34:10 - Culture wins and losses47:03 - Engaging with the team during rapid growth49:35 - MSP Titan Questions Connect more with Damien and Mike:https://www.linkedin.com/in/dstevenshttps://www.linkedin.com/in/mike-jackson-1871711/📺 Watch on YT: https://www.youtube.com/@mspmindset
More episodes of the podcast MSP Mindset with Damien Stevens
Focused on Sales, Now a $10M MSP
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Built an $8M MSP in a "Tiny" Market?!
04/12/2025
The MSP That Grew 8x in 5 Years (Here’s How)
30/10/2025
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